Pause

Pause functionality allows subscribers to temporarily halt their subscription for a set period. It's a powerful alternative to cancellation for customers who need a break. Common pause options: - Pause for 1-3 months - Pause until a specific date - Pause indefinitely (manual resume) Best practices: - Offer pause prominently in cancellation flow - Set maximum pause duration - Send reminders before subscription resumes - Easy resume process - Maintain customer data and preferences Offering pause can convert 15-25% of would-be cancellations into pauses.