Sub-Processor List
This page lists all third-party sub-processors that Chargezen engages to process personal data on behalf of our customers, as required by GDPR and our Data Processing Agreement.
Sub-Processor Change Notifications
We provide advance notice of any changes to our sub-processor list. Under our Data Processing Agreement, customers have 30 days to object to new sub-processors.
To receive notifications: Emailprivacy@chargezen.com with subject "Sub-Processor Notifications" to be added to our notification list.
Current Sub-Processors
The following third parties process personal data on Chargezen's behalf as sub-processors.
Cloud Infrastructure
Amazon Web Services (AWS)
United States, European UnionPrimary cloud hosting and infrastructure
Payment Processing
Communications
E-Commerce Platforms
AI & Machine Learning
Analytics & Monitoring
Mixpanel
United StatesProduct analytics and user behavior tracking
Datadog
United StatesInfrastructure monitoring and logging
Customer Support
International Data Transfer Mechanisms
For transfers of personal data from the EEA, UK, or Switzerland to countries without adequate data protection laws, we implement the following safeguards:
Standard Contractual Clauses (SCCs)
EU-approved model clauses included in all sub-processor agreements
UK International Data Transfer Agreement
UK-specific addendum for post-Brexit compliance
Supplementary Technical Measures
Encryption, pseudonymization, and access controls
Transfer Impact Assessments
Documentation of legal regime in destination country
Sub-Processor Change Log
History of changes to our sub-processor list.
Resend - Email delivery infrastructure
Anthropic - AI features and language model processing
Twilio - Replaced with Telnyx
SendGrid - Replaced with Resend
Mixpanel - Updated data processing scope
Questions About Data Processing?
Our privacy team can provide additional details about our sub-processors and data processing practices.
