Background
Use Cases/Retention

Recover Revenue.
Stop Involuntary Churn.

Failed payments cost subscription businesses 20-40% of revenue annually. Smart dunning recovers most of it automatically.

30-60%Payment Recovery
24hrSmart Retry Logic
3xRecovery vs Manual

The Challenge

1

Expired cards

Credit cards expire and customers forget to update them, causing automatic billing failures.

2

Insufficient funds

Charges fail when customers don't have enough funds, but may succeed later.

3

Bank declines

Fraud prevention systems decline legitimate charges, requiring smart retry timing.

4

Silent churn

Customers don't know their payment failed and churn without realizing it.

The Chargezen Solution

Chargezen's intelligent dunning system combines smart retry logic with multi-channel reminders to recover failed payments before customers even know there's a problem.

Smart Retry Logic

AI determines the optimal time to retry failed payments based on failure reason and historical success patterns.

Multi-Channel Reminders

SMS, email, and in-app notifications remind customers to update their payment methods.

Card Updater Integration

Automatically update expired card details when banks issue new cards.

Graceful Degradation

Offer customers alternative payment methods or temporary access while resolving payment issues.

Payment Recovery Dashboard

Real-time visibility into payment recovery rates and at-risk revenue.

Customizable Flows

Configure retry schedules, messaging, and escalation paths for your business.

Expected Results

30-60%

Recovery Rate

Failed payments recovered

80%+

Automatic Recovery

No customer action needed

5-10%

MRR Saved

Revenue otherwise lost to churn

"We were losing $40K/month to failed payments. Chargezen's dunning recovered $28K in the first month alone."
CF

CFO

CFO, A High-Growth Subscription Brand

How to Get Started

1

Sign Up

Create your free account in 30 seconds

2

Choose Your Setup

Use Chargezen on its own, or connect your existing tools

3

Configure

Set up your workflows and automations

4

Launch

Go live and start seeing results

Ready to recover failed payments?

Join hundreds of brands using Chargezen to grow revenue and reduce churn.

Get Started
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