Scaling to 500K Subscribers on Shopify Plus

Enterprise-grade infrastructure for rapid growth

A Leading D2C Skincare Unicorn

Beauty & Skincare · Subscriptions, SmartyTap, CheckoutOS, Concierge

Active Subscribers
500K+
Active Subscribers
Scaled from 150K to 500K+
Uptime
99.99%
Uptime
Enterprise SLA achieved
LTV Improvement
2.1x
LTV Improvement
Through better retention and upsells
OpEx Reduction
40%
OpEx Reduction
From platform consolidation

The Challenge

This brand was experiencing rapid growth and needed subscription infrastructure that could scale. Their existing solution was hitting API limits, and they needed enterprise features like dedicated support and custom integrations.

  • Hitting scale limits with existing platform
  • Need for enterprise-grade SLA and support
  • Custom integration requirements
  • Complex multi-region operations

The Solution

Full Chargezen platform deployment with dedicated infrastructure, custom integrations with their ERP and 3PL, and a dedicated customer success manager.

  • Dedicated infrastructure and 99.99% SLA
  • Custom ERP and 3PL integrations
  • Dedicated customer success manager
  • Advanced analytics and reporting
“Chargezen is the infrastructure layer that lets us focus on brand and product, not operations. They've scaled with us from 150K to half a million subscribers without breaking a sweat.”
CEO, A Leading D2C Skincare Unicorn

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