Background
A Leading D2C Skincare UnicornBeauty & Skincare

Scaling to 500K Subscribers on Shopify Plus

Enterprise-grade infrastructure for rapid growth

SubscriptionsSmartyTapCheckoutOSZen AI

500K+

Active Subscribers

Scaled from 150K to 500K+

99.99%

Uptime

Enterprise SLA achieved

2.1x

LTV Improvement

Through better retention and upsells

40%

OpEx Reduction

From platform consolidation

Challenge

The Challenge

This brand was experiencing rapid growth and needed subscription infrastructure that could scale. Their existing solution was hitting API limits, and they needed enterprise features like dedicated support and custom integrations.

  • Hitting scale limits with existing platform
  • Need for enterprise-grade SLA and support
  • Custom integration requirements
  • Complex multi-region operations
Solution

The Solution

Full Chargezen platform deployment with dedicated infrastructure, custom integrations with their ERP and 3PL, and a dedicated customer success manager.

  • Dedicated infrastructure and 99.99% SLA
  • Custom ERP and 3PL integrations
  • Dedicated customer success manager
  • Advanced analytics and reporting
"Chargezen is the infrastructure layer that lets us focus on brand and product, not operations. They've scaled with us from 150K to half a million subscribers without breaking a sweat."
C

CEO

CEO, A Leading D2C Skincare Unicorn

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