Serve customers around the world on WhatsApp.
Connect your WhatsApp Business number. Concierge answers customers, reads the photos they send and resolves requests in their favorite app.
- to reply
- Seconds
- to reply
- across every channel
- One memory
- across every channel
- to your team anytime
- Hands off
- to your team anytime
The problem
Many businesses already answer WhatsApp from a phone, one chat at a time. Moving to an API usually means giving up the app and the chat history. Concierge can work alongside the app you already use.
What it does.
Keep the WhatsApp Business app
Connect the number you already use in the app. Chargezen imports your contacts and the last 180 days of chats, and steps back when you reply from the app.
Or a new number
Sign up through Meta in a few steps, or connect a number that is already on the WhatsApp API.
Photos, voice notes and files
Images, documents, audio and video come in with their captions and file names.
The 24-hour window
Free-form replies follow WhatsApp's 24-hour customer service window.
How it works.
- 1
Choose your number
New, from the WhatsApp Business app, or already on the API.
- 2
Sign up through Meta
Embedded Signup links it to Chargezen.
- 3
History comes along
App numbers bring 180 days of chats.
- 4
Concierge answers
And steps back when you reply from the app.
What you get.
No new number to announce
Keep the one customers already message.
Media understood
Damage photos and receipts are part of the request.
History is context only
Imported chats are recorded and never answered after the fact.
Put a digital employee to work.
Concierge answers your customers, runs back-office work on its own computer and gets better every week. See it on your own store.
Common questions
Connect your WhatsApp Business number. Concierge answers customers, reads the photos they send and resolves requests in their favorite app.
Yes. Connect your app number (version 2.24.17 or newer). Chargezen imports contacts and the last 180 days of chats, and Concierge steps back when you reply from the app.
Yes. Images, documents, audio and video arrive with their captions and file names, and Concierge reads them.
Concierge Starter is $20 a month with 20,000 credits. Pro is $199 a month with 199,000 credits, or $1,990 a year. Phone and text charges are billed as used, and you can connect your own OpenAI or Anthropic account.
