Serve customers around the world on WhatsApp.
Connect your WhatsApp Business number. Concierge answers customers, reads the photos they send and resolves requests in their favorite app.
Customers expect answers wherever they reach you. When WhatsApp is a separate tool with a separate memory, replies are slow and customers repeat themselves. Concierge answers WhatsApp with the same knowledge, rules and tools as every other channel.
What it does.
WhatsApp Business
Connect one or more business numbers.
Photos and media
Reads images customers send, like a damaged item.
Secure sign-in
Verifies the customer before account changes.
Same memory
Knows what the customer said on every other channel.
How it works.
Connect WhatsApp
A few minutes in your Chargezen settings.
Choose the agent
Pick which digital employee answers it.
It answers
With your approved knowledge and rules.
Your team steps in
From the same shared inbox.
What you get.
Answers in seconds
Customers get help right away, day or night.
Your team freed up
People focus on the conversations that need them.
Within your rules
Every action follows your policies and approvals.
Common questions
Can Concierge answer customers on WhatsApp?
Connect your WhatsApp Business number. Concierge answers customers, reads the photos they send and resolves requests in their favorite app.
How does it work?
Connect WhatsApp: A few minutes in your Chargezen settings. Choose the agent: Pick which digital employee answers it. It answers: With your approved knowledge and rules. Your team steps in: From the same shared inbox.
Does Concierge follow my rules?
Yes. Concierge only uses the tools and data you grant, answers from information you approve, asks for approval before consequential actions and keeps a record of every step. A teammate can take over any conversation.
How much does Concierge cost?
Concierge Starter is $20 a month with 20,000 credits. Pro is $199 a month with 199,000 credits, or $1,990 a year. Phone and text charges are billed as used, and you can connect your own OpenAI or Anthropic account.
Put a digital employee to work.
Concierge answers your customers, runs back-office work on its own computer and gets better every week. See it on your own store.
