Sell subscriptions in every currency and language your store sells in.
Customers subscribe at your Shopify checkout in their own currency, and every renewal bills in that same currency. Your portal and messages speak their language.
- at checkout and every renewal
- Same currency
- at checkout and every renewal
- in the Shopify customer account portal
- 24 languages
- in the Shopify customer account portal
- commission or transaction fees
- $0
- commission or transaction fees
The problem
A shopper in Paris who subscribes in euros expects to keep paying in euros, see a portal in French and get renewal reminders they can read. When a renewal suddenly bills in dollars or the portal is in a language they don't speak, they stop trusting the subscription and cancel.
Their currency, at checkout and every renewal after
Built on Shopify Markets
Subscribers buy at your Shopify checkout, in the currency your market settings show them.
Renewals in the same currency
Chargezen asks Shopify to bill each renewal on the subscription itself, so it charges in the currency the subscriber started in. Nothing is converted along the way.
Shipping in their currency
Turn on dynamic shipping for a subscription and each renewal is quoted at your current Shopify rate, in that subscription's currency.
Prices that stay put
If you pass product price changes on to subscribers, Chargezen updates subscriptions in your store currency. Subscriptions in other currencies keep their price, with a note in their activity log.
Their language, wherever they manage the subscription
Shopify customer accounts
The subscription portal inside Shopify customer accounts comes in 24 languages, including French, German, Spanish, Japanese and Portuguese.
The portal on your store
Rewrite every label, button and confirmation in the Subscriptions tab of the Squircle Launcher, so it reads naturally in your store's language.
Each customer's language on file
Chargezen keeps each customer's language from Shopify, their checkout or their browser, and a choice the customer makes always wins.
Emails in your store's language
Subscription emails go out in the language you set for your storefront, and you can rewrite every word.
Texts in more than one language
In SmartyTap, add a translated version of a campaign message for customers who speak another language.
Help in their language
Concierge answers subscription questions by chat and text and can make changes for subscribers when they would rather ask.
How it works
- 1
Set up your markets
Add the countries, currencies and languages you sell to in Shopify Markets.
- 2
Add subscription plans
Your plans appear on product pages in every market you sell to.
- 3
Translate the touchpoints
Set your storefront language, then edit portal labels and emails to match.
- 4
Check a renewal
Place a test subscription in another currency and review its upcoming order in Chargezen.
Taxes and duties: what to know
Shopify, not Chargezen, works out tax on each renewal order, using the tax settings in your Shopify admin. A few things to check before you sell abroad:
Register where you must
Many countries ask you to collect VAT or GST once you sell to their residents. Check the rules for each market with your tax adviser.
Prices with or without tax
Decide per market whether prices include tax. Customers in the EU and UK usually expect tax-inclusive prices.
Duties on every box
Duties apply to each shipment, renewals included. Tell subscribers upfront who pays them so a renewal never arrives with a surprise bill.
Grow subscriptions without giving up a cut.
$199 a month for Shopify Advanced and Plus stores. No commission and no transaction fees, however big you grow.
Common questions
Yes. Customers subscribe at your Shopify checkout in the currency your Shopify Markets settings show them, and Chargezen bills each renewal on that subscription, so Shopify charges it in the same currency.
No. Chargezen never changes a subscription's currency. Renewals bill in the currency the subscriber started in.
If you pass product price changes on to subscribers, Chargezen updates subscriptions in your store currency after their next charge. Subscriptions in other currencies keep their current price, and each one notes why in its activity log.
Swaps from your catalog are offered on subscriptions in your store currency. For other currencies, your team can change the subscription from the Chargezen admin.
The portal in Shopify customer accounts comes in 24 languages. The portal in the Squircle Launcher uses your wording, so you can write it in your store's language.
Shopify works out tax on each renewal order using your Shopify tax settings. Check which countries you need to register in with your tax adviser.
Selling in more currencies and languages is part of Chargezen Subscriptions: $199 a month for Shopify Advanced and Plus stores, with no commission or transaction fees.
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