Support email answered in minutes, not days.
Connect your support inbox. Concierge replies to customer emails, handles the request and can save drafts for your team to review first.
- to reply
- Seconds
- to reply
- across every channel
- One memory
- across every channel
- to your team anytime
- Hands off
- to your team anytime
The problem
Support inboxes fill with order questions, auto-replies and spam in equal measure. The real requests wait behind the noise, and a reply the next day already feels slow.
What it does.
Your own mailbox
Connect Google Workspace, Microsoft 365 or any mailbox with IMAP and SMTP. Replies go out from your address.
Drafts for review
Hold replies as drafts. A teammate approves them from the review queue, or from Slack.
Reads attachments
Photos and PDFs, including scanned documents, are read along with the message.
Spam and loops stay out
Mail flagged as spam, auto-replies and mail loops are set aside and never answered.
How it works.
- 1
Connect your mailbox
Google Workspace, Microsoft 365 or IMAP and SMTP.
- 2
Choose send or draft
Send replies directly, or hold them for review.
- 3
Concierge works the inbox
It answers and takes action on each request.
- 4
Your team reviews
Approve drafts in the review queue or from Slack.
What you get.
Real requests first
Spam and auto-replies never reach the agent.
Approval when you want it
Start with drafts, then let it send when you trust it.
Photos understood
Damage photos and documents are part of the request.
Put a digital employee to work.
Concierge answers your customers, runs back-office work on its own computer and gets better every week. See it on your own store.
Common questions
Connect your support inbox. Concierge replies to customer emails, handles the request and can save drafts for your team to review first.
Google Workspace, Microsoft 365, and any mailbox that supports IMAP and SMTP.
Yes. Replies can be saved as drafts. A teammate approves them from the review queue or from Slack.
Concierge Starter is $20 a month with 20,000 credits. Pro is $199 a month with 199,000 credits, or $1,990 a year. Phone and text charges are billed as used, and you can connect your own OpenAI or Anthropic account.
