Answer customers and communities on Telegram.
Connect a Telegram bot and Concierge answers customers there, with the same memory, rules and tools as every other channel.
Customers expect answers wherever they reach you. When Telegram is a separate tool with a separate memory, replies are slow and customers repeat themselves. Concierge answers Telegram with the same knowledge, rules and tools as every other channel.
What it does.
Your bot
Connect your own Telegram bot.
Same rules
Approved answers and approvals apply.
Same memory
One customer record across channels.
Hands off
Your team can take over when needed.
How it works.
Connect Telegram
A few minutes in your Chargezen settings.
Choose the agent
Pick which digital employee answers it.
It answers
With your approved knowledge and rules.
Your team steps in
From the same shared inbox.
What you get.
Answers in seconds
Customers get help right away, day or night.
Your team freed up
People focus on the conversations that need them.
Within your rules
Every action follows your policies and approvals.
Common questions
Can Concierge answer customers on Telegram?
Connect a Telegram bot and Concierge answers customers there, with the same memory, rules and tools as every other channel.
How does it work?
Connect Telegram: A few minutes in your Chargezen settings. Choose the agent: Pick which digital employee answers it. It answers: With your approved knowledge and rules. Your team steps in: From the same shared inbox.
Does Concierge follow my rules?
Yes. Concierge only uses the tools and data you grant, answers from information you approve, asks for approval before consequential actions and keeps a record of every step. A teammate can take over any conversation.
How much does Concierge cost?
Concierge Starter is $20 a month with 20,000 credits. Pro is $199 a month with 199,000 credits, or $1,990 a year. Phone and text charges are billed as used, and you can connect your own OpenAI or Anthropic account.
Put a digital employee to work.
Concierge answers your customers, runs back-office work on its own computer and gets better every week. See it on your own store.
