An AI data analyst that knows your store.
An AI data analyst for Shopify answers questions about your store in plain English: it pulls your orders, customers, subscriptions and refunds, runs the numbers and shows how it got the answer. In this role Concierge only reads your data, so a report never changes your store.
- ready-made analysis playbooks
- 8
- ready-made analysis playbooks
- reports never change your store
- Read only
- reports never change your store
- every number can be checked
- Shows work
- every number can be checked
The problem
The question you have today is rarely on a dashboard. It means an export, a spreadsheet and an afternoon, so it waits. Concierge does that afternoon for you: it gathers the data, runs the analysis on its own computer and tells you what it counted and how.
The job, done.
Ask in plain English
In the Chargezen admin, in Slack or in the Finn iPhone app.
Proven playbooks
Eight analyses come ready: retention, repeat buyers, lifetime value, baskets, refunds and more.
Shows its work
Says what data it used, what it counted and what the data covers.
Files to share
Hands back tables, charts and spreadsheets you can pass along.
A week on the job.
- 1
Monday
A scheduled weekly summary of sales, refunds and subscriptions lands in Slack.
- 2
Tuesday
You ask why refunds rose. It finds the two products behind it.
- 3
Wednesday
Marketing asks which first products bring customers back. It runs the playbook.
- 4
Friday
You turn a good question into a monthly report on a schedule.
Questions to ask on day one.
Copy one and ask it in your own words.
Customers and repeat buying
“Which first products bring customers back for a second order?”
Orders and customers
“How many customers bought once, a few times or often last year?”
Orders and customers
Refunds, subscriptions and order size
“Which products are behind this month's refunds?”
Orders and refunds
“Why did subscription revenue move last month?”
Subscriptions
What it reads.
Concierge prepares the data each question needs from the sources you connect.
- Orders and products
- Shopify orders, line items, refunds, fulfillment and inventory.
- Customers
- Who bought what and when, first orders and repeat purchases.
- Subscriptions
- Chargezen and Recharge subscriptions: new, paused, cancelled and their monthly revenue.
- Ads and traffic
- Meta Ads, Google Ads, Google Analytics and Search Console, once connected. Read only: it reports and never changes budgets.
- Your files
- Spreadsheets and documents in Google Drive, Dropbox, Box and OneDrive.
What it does on its own, and what it leaves to you.
The analyst role reads and reports. Decisions and changes stay with your team.
| The work | On its own | Leaves to you |
|---|---|---|
| Answering a question | Gathers the data, runs the numbers, shows the method | Deciding what to do about it |
| Your store data | Reads it. Reports never change orders, prices or subscriptions | Any change to your store |
| Missing data | Says what the data covers instead of guessing | Connecting the missing source |
| Recurring reports | Runs on your schedule and speaks up when something changes | Choosing the schedule and where it goes |
| Ads | Reports spend and results from connected accounts | Budgets and campaign changes |
On its own
- Answering a question
- Gathers the data, runs the numbers, shows the method
- Your store data
- Reads it. Reports never change orders, prices or subscriptions
- Missing data
- Says what the data covers instead of guessing
- Recurring reports
- Runs on your schedule and speaks up when something changes
- Ads
- Reports spend and results from connected accounts
Leaves to you
- Answering a question
- Deciding what to do about it
- Your store data
- Any change to your store
- Missing data
- Connecting the missing source
- Recurring reports
- Choosing the schedule and where it goes
- Ads
- Budgets and campaign changes
What changes for your team.
Answers in minutes
No waiting for an export, a spreadsheet or a new dashboard.
Safe to ask anything
Reports read your data and change nothing.
Put it on repeat
Turn any question into a scheduled report.
Put a digital employee to work.
Concierge answers your customers, runs back-office work on its own computer and gets better every week. See it on your own store.
Common questions
An AI data analyst for Shopify answers questions about your store in plain English by pulling your orders, customers, subscriptions and refunds, running the numbers and showing how it got the answer. In this role Concierge only reads your data, so a report never changes your store.
Shopify orders, products, refunds, fulfillment and inventory; customers and repeat purchases; Chargezen and Recharge subscriptions; Meta Ads, Google Ads, Google Analytics and Search Console once connected; and files in Google Drive, Dropbox, Box and OneDrive.
Every answer says what data was used, what was counted and how, and comes with the table or file behind it. If the data does not cover a question, Concierge says so instead of filling the gap.
Every workspace starts with eight playbooks: cohort retention, repeat purchase tiers, customer lifetime value, RFM segments, product affinity, subscription analytics, average order value trend and refund analysis. You can edit them or write your own.
Yes. Put any question on a schedule and Concierge sends the report to Slack or your team inbox, and can stay quiet when nothing has changed.
Concierge Starter is $20 a month with 20,000 credits. Pro is $199 a month, or $1,990 a year, with 199,000 credits. Both are priced for the whole workspace, not per seat.
More of what Concierge does.
