See what your ads really sell, next to your real orders.
Concierge reads your Meta Ads and Google Ads spend and results, puts them beside the orders in your store and reports return on ad spend you can check. It reads and reports. It never changes budgets, bids or campaigns.
- Ads spend and results
- Meta + Google
- Ads spend and results
- from your store, side by side
- Real orders
- from your store, side by side
- no budget or campaign changes
- Read only
- no budget or campaign changes
The problem
Meta says one number, Google says another, and your store says a third. Each ad platform counts the sales it thinks it caused, often the same order twice. Pulling it all into one sheet every week takes hours. Concierge does it on schedule and keeps each source labeled, so you can see where the numbers differ.
What it does on every run.
Spend and results
Meta campaigns, ad sets and ads; Google Ads campaigns by day, and search terms.
Your real orders
Store orders and refunds for the same days, beside the ad spend.
Search queries
Google search terms and Search Console queries, if you connected them.
Read only
It reads ad data. It can't pause ads or move budget.
How the job runs.
- 1
Connect your accounts
Connect Meta Ads and Google Ads in Chargezen and choose which ad accounts to sync.
- 2
On schedule
For example every Monday at 8:00, or every morning.
- 3
It lines up the numbers
Ad spend and platform-reported sales next to your store's orders for the same days.
- 4
It reports
A summary of spend, return on ad spend and what moved, with a spreadsheet.
A worked example.
A made-up store, to show how an ad report runs from instruction to message.
- The store
- A skincare brand on Shopify that runs Meta Ads for new customers and Google Shopping and Search ads for people searching by name.
- The instruction
- "Every Monday at 8:00, report last week's Meta and Google Ads spend by campaign, the purchases and value each platform reports, and our store's net sales and new-customer orders for the same days. Show return on ad spend both ways, flag campaigns whose spend jumped, and list the Google search terms that spent the most with no conversions. Attach a spreadsheet."
- What Concierge does
- Prepares the synced Meta and Google Ads data and last week's store orders, adds up spend by campaign, keeps each platform's own purchase numbers labeled as platform-reported, and works out return on ad spend from both the platforms' numbers and your store's sales.
- What it posts
- A short summary, for example "Meta spend rose while store sales held flat; two Google search terms spent without converting", plus the spreadsheet by campaign. Placeholder wording: your report says what your numbers show.
- What it doesn't do
- It doesn't pause the campaign or move budget. Your team decides and makes the change in Meta Ads Manager or Google Ads.
- A good follow-up
- Reply: "Which products did the new customers from last week buy?" Concierge answers from your orders in the same thread.
This store is invented for illustration. It is not a Chargezen customer, and no results are shown: what you get depends on your own data.
Set it up once.
Every team job is a scheduled task: an instruction in plain English, a schedule and a choice of when to hear from it.
- Write the instruction
- Say what to check and what counts as worth reporting, for example: "Every Monday at 8:00, report last week's Meta and Google Ads spend by campaign next to our store's net sales, and flag campaigns whose spend jumped."
- Pick the schedule
- Every Monday for the weekly review, or every morning during a big sale. Choose the time in your own time zone. A task can run at most once an hour. Or skip the schedule and run it only when you start it.
- Choose the agent
- Pick which of your agents does the job. It works with that agent's tools, data access and approval rules, like any other job.
- Choose when to hear from it
- Every run, only when something is worth your attention, or never. With "only when it matters", Concierge compares the run with the one before and stays quiet when nothing new turned up.
- Read the results
- Each run posts to the task's own thread in Concierge, in the Chargezen admin and in the Finn app for iPhone. Every run is kept, with what it looked at and what it found.
- Change it anytime
- Edit the instruction or schedule, pause it or stop it. Stopping a task also stops work already under way.
Three ways to count what ads sold.
Each source counts differently. An ad report keeps them side by side and labeled, so you can see the gap instead of guessing.
The ad platform
- Spend
- Exact, from the platform.
- Sales it counts
- Purchases the platform links to its own ads.
- How it decides
- Its own click and view windows. The same order can be counted by Meta and Google.
- Can change your ads
- Yes, it is where you manage ads.
Your store
- Spend
- Not shown.
- Sales it counts
- Every real order and refund.
- How it decides
- The order happened or it didn't. It doesn't know which ad led to it.
- Can change your ads
- No.
Concierge ad report
- Spend
- Read from Meta and Google, by campaign and day.
- Sales it counts
- Both: platform-reported sales, labeled, next to your store's orders.
- How it decides
- Shows both ways and explains the difference.
- Can change your ads
- No. Read only.
If the Chargezen pixel is on your store, Concierge can also follow orders back to the visits and UTM-tagged links that came before them.
What changes for your team.
One honest view
Ad platform numbers and real orders, side by side.
No weekly spreadsheet
The report arrives built and checked.
Your ads stay yours
Read only. Every change is made by your team.
Hand off the work that comes back every week.
Give Concierge the recurring checks and reports your team does by hand. It runs them on time, shows its work and speaks up only when you need it.
Common questions
A Concierge ad report puts your Meta Ads and Google Ads spend next to the orders in your store, so you can see return on ad spend against real sales, not only what each ad platform reports. Concierge reads ad data; it never changes budgets, bids or campaigns.
No. Ad reports are read only. Concierge reads the ad accounts you chose to sync and reports on them. Pausing ads, changing bids and moving budget stay with your team in Meta Ads Manager and Google Ads.
Meta (Facebook and Instagram) campaigns, ad sets, ads and daily results, including spend, clicks and the purchases Meta reports. Google Ads campaigns, daily cost, clicks and conversions, and search terms. Search Console queries too, if you connected it. It reads a synced copy, so numbers are as fresh as the last sync.
They should match for spend. Sales differ because each platform credits purchases to its own ads using its own click and view windows, while your store counts each real order once. The report labels platform-reported sales so you can see the gap.
No. Marketing data is for your team's agents only. Agents that talk to customers don't get it.
Create a scheduled task in Concierge. Give it a name, write the instruction in plain English, pick the schedule and your time zone, choose the agent that does it and whether to hear from it every time, only when something matters, or never. You can edit, pause or stop it anytime.
In the task's own thread in Concierge, in the Chargezen admin and in the Finn app for iPhone. Files it makes are attached to the run. In Slack, you can also ask the agent for the same report in a thread and it replies there.
No. Team jobs run on the schedule you set, at most once an hour, or only when you start them. They don't fire on store events such as a new order.
Each run is a Concierge job, so it uses your workspace credits like any other job when Concierge runs on Chargezen-managed AI models. Concierge Starter is $20 a month with 20,000 credits. Pro is $199 a month with 199,000 credits, or $1,990 a year.
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