Hear every customer before you decide what to build next.
Concierge reads your customer conversations, groups the requests and complaints, sizes them with real numbers, checks what competitors offer and writes it up for your next planning session.
- conversation read
- Every
- conversation read
- by how many customers ask
- Ranked
- by how many customers ask
- ready for planning
- Written up
- ready for planning
The problem
Your customers tell you what to build every day, in support chats, emails and calls. But nobody can read thousands of conversations, so roadmaps get set by the loudest voice in the room. Concierge reads them all and tells you what customers actually want.
What it takes off your plate.
Reads every conversation
Pulls requests, complaints and confusion from every channel.
Sizes the problem
Counts how many customers raised each issue and what they spend.
Checks the market
Researches what competitors offer on the web.
Writes it up
A clear summary with quotes, numbers and a suggested priority.
A day with Concierge.
- 1
Set a monthly task
"Summarize what customers asked for this month."
- 2
It reads and groups
Themes, counts and real customer quotes.
- 3
It adds context
Revenue at stake and what competitors do.
- 4
You plan
A ranked write-up lands before your planning meeting.
What changes for your team.
Build the right thing
Decisions based on every customer, not the loudest.
Hours saved
No more reading tickets by hand.
Customers feel heard
Fix what they actually complain about.
Put a digital employee to work.
Concierge answers your customers, runs back-office work on its own computer and gets better every week. See it on your own store.
Common questions
Concierge reads your customer conversations, groups the requests and complaints, sizes them with real numbers, checks what competitors offer and writes it up for your next planning session.
Set a monthly task: "Summarize what customers asked for this month." It reads and groups: Themes, counts and real customer quotes. It adds context: Revenue at stake and what competitors do. You plan: A ranked write-up lands before your planning meeting.
Yes. Concierge only uses the tools and data you grant, answers from information you approve, asks for approval before consequential actions and keeps a record of every step. A teammate can take over any conversation.
Concierge Starter is $20 a month with 20,000 credits. Pro is $199 a month with 199,000 credits, or $1,990 a year. Phone and text charges are billed as used, and you can connect your own OpenAI or Anthropic account.
