Smart Dunning
Recover failed payments automatically with intelligent retry logic, personalized outreach, and self-service card updates. Stop losing revenue to preventable payment failures.
Never Lose a Subscriber to a Failed Payment
Payment failures cause up to 40% of subscription churn—but they're almost entirely preventable. Smart Dunning combines intelligent retry timing, multi-channel outreach, and self-service card updates to recover payments that would otherwise be lost.
Smart Retry Logic
ML-optimized retry scheduling that knows the best times to attempt each payment based on historical patterns.
Multi-Channel Outreach
Reach customers via SMS, email, and in-portal notifications to update their payment method.
Self-Service Updates
One-click links let customers update their card without logging in or contacting support.
Recovery Analytics
See exactly how much revenue you're saving and optimize your dunning strategy.
How It Works
Get started in minutes with our intuitive setup process.
Payment Fails
When a payment fails, Smart Dunning immediately kicks in and analyzes the failure reason.
Smart Retry
We schedule optimal retry attempts based on failure type, customer history, and timing patterns.
Customer Outreach
If retries don't work, we notify the customer via their preferred channel with update links.
Recovery
Customer updates their card and payment succeeds, or the subscription is gracefully paused.
Key Benefits
85% Recovery Rate
Our customers recover 85% of failed payments on average, compared to 12% with basic retry logic.
Fully Automated
Set it up once and let the system handle everything—no manual intervention required.
Optimal Timing
ML determines the best times to retry based on payday patterns and historical success rates.
Personalized Messages
Dynamic messaging that matches your brand and includes all the info customers need.
One-Click Updates
Customers can update their card in seconds with secure, tokenized update links.
Continuous Learning
The system gets smarter over time, learning what works best for your specific customer base.
Integrates With Your Stack
Works seamlessly with the tools you already use.
"We were losing $50K/month to failed payments before Smart Dunning. Now we recover 85% of those failures automatically. It's like finding free money."
Stop paying for complexity.
Start growing with clarity.
Join leading brands consolidating their RevOps stack with Chargezen. Go live in days—not quarters—with a platform your teams actually want to use.
