FOC date

Firm order commitment (FOC) date

Phone

The date the losing carrier confirms it will release a phone number during a port, when it starts working with the new provider.

What is FOC date?

FOC stands for firm order commitment. Once your port request is accepted, the current carrier gives the new provider a FOC date, and sometimes a time window. That's when the number is scheduled to switch over. What happens around the FOC date: - Before it: calls and texts still go to your old provider. Keep that service active. - On the day: the number is moved in the national routing databases. For a short time, some calls may still reach the old provider while the change spreads. - After it: calls and texts arrive at the new provider. Test inbound and outbound calls, and texting, right away. How long it takes. Under FCC rules, simple ports between wireless carriers should finish within one business day. Ports that involve landlines, many numbers or business accounts often take days to a few weeks. Toll-free ports follow their own process. When the date changes: - A rejected LOA or mismatched account details means a new request and a new date. - You can often ask to move the date if the original one doesn't suit you. Plan around it: pick a quiet day if you can, tell your team, and only cancel the old service after you've confirmed the number works with the new provider. How Chargezen handles it: when you bring a number to Chargezen, you follow the transfer's progress in Chargezen.

Example

A store gets a FOC date of Tuesday at 10 a.m. It keeps the old service live, has a teammate call the number at 10:30 to confirm it rings in the new system, and cancels the old plan that afternoon.

Why FOC date Matters

It's the one date to plan your switch around, so customers never hit a dead line.

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