A business number your customers can call or text.
Get a local number with the area code your customers know, or a toll-free number that works across the US. Calls and texts arrive on the same number, and Concierge answers both, day and night.
- or toll-free, your choice
- Local
- or toll-free, your choice
- for calls and texts
- One number
- for calls and texts
- bring the number you have
- Yours
- bring the number you have
Find a number by area code or state.
Type an area code or a state and go straight to its page, with the numbers open right now.
Local or toll-free?
Both kinds take calls and texts in Chargezen. The difference is what the number tells callers, and who pays for the call.
Local number
- Looks like
- An area code tied to a place, such as (415) or (305)
- Tells callers
- You are part of their city or region
- Who pays for the call
- The caller, like any regular call
- Before you text
- 10DLC registration, which Chargezen files
- Best for
- Shops, studios and service businesses with a home city
Toll-free number
- Looks like
- 800, 833, 844, 855, 866, 877 or 888
- Tells callers
- You serve customers everywhere
- Who pays for the call
- Your business, not the caller
- Before you text
- Toll-free verification, which Chargezen files
- Best for
- Brands that sell across the country
Toll-free codes are explained on one page: toll-free numbers by prefix.
Area codes we cover so far.
Each page explains where the code is, its time zone and overlays, and shows the numbers open right now.
- 212Manhattan, NY
- 310West Los Angeles and the South Bay, CA
- 312Downtown Chicago, IL
- 415San Francisco and Marin County, CA
- 512Austin and Central Texas, TX
- 617Boston and its inner suburbs, MA
- 702Las Vegas and Clark County, NV
- 305Miami-Dade County and the Florida Keys, FL
- 404Atlanta, GA
- 206Seattle, WA
States
- New York phone numbers23 area codes in service
- California phone numbers41 area codes in service
- Illinois phone numbers17 area codes in service
- Texas phone numbers29 area codes in service
- Massachusetts phone numbers9 area codes in service
- Nevada phone numbers3 area codes in service
- Florida phone numbers23 area codes in service
- Georgia phone numbers10 area codes in service
- Washington phone numbers6 area codes in service
- Toll-free numbersSeven prefixes, one page
Concierge answers every number.
Whatever number you pick, a digital employee answers the calls and texts that come in on it.
- 1
A customer calls or texts
Concierge picks up on your business number, recognizes customers by their phone number and pulls up their orders and history.
- 2
It handles the request
Order status, changes, refunds within your rules, and questions about your products.
- 3
A teammate joins if needed
One tap to join the call. Concierge introduces your teammate to the caller first.
- 4
Everything stays on record
Calls and texts land in your team inbox, in one history for each customer.
You choose who answers each number: a digital employee takes every call, a teammate gets the first ring and Concierge picks up if nobody answers, or only teammates answer.
Get a number that answers itself.
Pick a local or toll-free number, or bring yours, and let Concierge handle the calls and texts.
Common questions
A local number starts with an area code tied to a place, such as 212 for Manhattan or 512 for Austin, and callers pay for it like any regular call. A toll-free number starts with 800, 833, 844, 855, 866, 877 or 888. It isn't tied to a place, and the business pays for the call instead of the caller.
Pick local when being from a place matters to your customers, such as a shop, a studio or a service business with a home city. Pick toll-free when you sell across the country and want one number that looks the same to everyone. Both take calls and texts in Chargezen.
Yes. Every number from Chargezen takes calls and texts. US carriers require registration before a business texts: 10DLC registration for local numbers and toll-free verification for toll-free numbers. Chargezen files it for you.
Yes. Bring your local or toll-free number over from your current provider. Chargezen checks that the number can move, you sign a letter of authorization in Chargezen, and you follow the transfer there. The number stays the same, area code included.
Not yet. Chargezen offers US local and toll-free numbers for now.
Concierge Starter is $20 a month with 20,000 credits. Pro is $199 a month with 199,000 credits, or $1,990 a year. Phone and text charges are billed as used.
Explore more of Concierge.
Sources: area codes, in-service years, overlays and time zones from the NANPA NPA database (North American Numbering Plan Administrator), checked October 18, 2026. NANPA lists the original area codes as in service from January 1, 1947. Cities, counties and neighboring codes are public geography. Available numbers come live from our carrier, change constantly and are not held for you.
