Chargezen Subscriptions documentation
Set up subscription plans and the widget, run the customer portal, recover failed payments, automate retention and migrate from Recharge.
Last updated: 2026-10-18
Chargezen Subscriptions runs subscribe-and-save, prepaid and build-a-box subscriptions on Shopify subscription contracts, with a customer portal, automatic payment recovery, automations and imports from Recharge or any app that exports a CSV. Every guide below follows the screens in your Chargezen admin.
Chargezen Subscriptions is $199/month or $1,990/year for Shopify Advanced and Shopify Plus stores, with no commission or per-order fees.
Set up
Create subscription plans
Plans, prices, trials and delivery rules
How selling plans work
Plan groups, intervals and channels
Prepaid plans
Charge once for several deliveries
Swap and portal products
What subscribers can switch to
Build-a-box bundles
Boxes customers fill themselves
Subscription widget
The subscribe option on product pages
Customer portal
Customer portal
What subscribers change themselves
Customize the portal
Tabs, actions and wording
Passwordless sign-in
Email codes and sign-in links
Shopify customer accounts
Subscriptions inside Shopify accounts
Orders and subscriptions
Skip, swap and reschedule
Change one subscription from the admin
Add one-time products
Extras on upcoming orders
Pause, cancel and reactivate
Status changes and charge limits
Subscription orders and charges
Processed, upcoming, paused and failed
Filters and segments
Find and save groups of subscriptions
Export subscriptions
Get subscriptions as a CSV
Payments
Failed payments
Retries, notices and final actions
Charge errors
Every decline reason and its fix
Payment methods and currency
Cards, update links and currencies
Billing schedule
Billing hour, billing day and ship day
Retention
Cancellation offers and reasons
Save offers and cancellation reasons
Win back cancelled subscribers
Bring cancelled subscribers back
Workflow automations
Events, conditions and actions
Quick actions
One-tap links for Klaviyo and SmartyTap
Growth
Upsells for subscribers
Offers for the next order
Subscription changes with Concierge
Let Concierge make changes by chat
Store settings
Subscription notifications
Subscription emails and texts
Upcoming charge reminder
The reminder before each charge
Shipping and delivery
Profiles, rates and addresses
Price changes and stock
Price updates and out-of-stock holds
Analytics
Analytics dashboards
Revenue, renewals and cancellations
Subscription reports
Tables you can email as CSV
Benchmarks and insights
Industry reference and insights
Migrate
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