Export subscriptions
Download your subscription contracts as a CSV, export any subscription report by email, and save dashboard data straight to your computer.
Last updated: 2026-10-18
There are three ways to get subscription data out of Chargezen: the contracts list export, report exports, and dashboard downloads. All three give you a CSV file you can open in any spreadsheet.
Export the contracts list
Filter the list
Open Subscriptions → Manage → Contracts. Search or filter to the subscriptions you want, or leave it unfiltered for all of them. See Filters and segments.
Request the export
Choose Export. The Export matching subscriptions dialog shows how many subscriptions match; the export includes every page of them.
Enter an email
Enter the Email for the download link and choose Request export.
Download
The file is built in the background. An email titled "Download Exported File" arrives with the download link.
The CSV has one row per subscription, with these columns:
- ShopifyCustomerID
- FirstName
- LastName
- SubscriptionID
- SubscriptionStatus
- VariantID, Price, Quantity and Name for each product (numbered 1, 2, 3 and so on)
- ShopifyOrderID
- ShippingAddress
- PaymentMethod
- BillingInterval
- DeliveryInterval
- CreatedAt
- UpdatedAt
- NextBillingDate
- CurrencyCode
- TotalReceived
Export a report
Open Subscriptions → Analytics → Reports, pick a report and dates, then choose Export CSV. Check the Email and choose Export. Use reports for data the contracts list doesn't have:
- Subscription orders for every order your subscriptions created.
- Subscription customers for one row per subscriber.
- Chargezen transactions for every charge, with failures and error types.
- Inventory forecast for units due on upcoming charges.
See Subscription reports for the full list.
Download dashboard data
On any dashboard under Subscriptions → Analytics → Dashboards, choose the Export dataicon. The CSV downloads straight to your computer, with the dates and filters you picked.
The Orders and Customers lists don't have their own export button. Use the Subscription orders and Subscription customers reports instead.
Troubleshooting
The download email hasn't arrived
Big exports take a little longer. Check the address you entered and your spam folder, then request it again.
The file has more or fewer subscriptions than I expected
The export follows the search and filters on screen when you chose Export. Check them, then export again.
Why do some rows have more product columns?
Each product on a subscription gets its own numbered set of columns, so subscriptions with more products fill more columns.
Related
- Subscription analytics: reports and dashboards in Chargezen.
- Glossary: recurring revenue, retention rate.
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