FAQ

Answers to the most frequently asked questions about Spark!. Can't find your answer? Contact our support team.

Spark! is Chargezen's affiliate and influencer marketing platform. It helps you build, manage, and scale creator partnerships with AI-powered tools for discovery, outreach, tracking, and payouts.

Spark! is available through Self-Serve at $2,500/year or $250/month month-to-month. No transaction fees or revenue share on affiliate sales.

Spark! works with all Shopify plans: Basic, Shopify, Advanced, and Plus. Some advanced features are optimized for Shopify Plus.

Affiliates sign up through your customized application form. You can share the link directly, embed it on your site, or let Spark! recruit creators automatically.

Yes! Import affiliates via CSV upload. Spark! supports migration from Refersion, GoAffPro, and other platforms. Contact support for assisted migration.

Affiliates choose their preferred payment method: PayPal, bank transfer (ACH/wire), or store credit. Payouts happen automatically on your configured schedule.

Spark! uses first-party cookies and server-side tracking to attribute orders to affiliates. This works reliably across all browsers, including Safari and Firefox.

The default cookie duration is 30 days, but you can configure it from 7 days to 365 days based on your product's consideration period.

Spark! uses first-party tracking that's less affected by ad blockers. For maximum accuracy, we also support server-side tracking via Shopify webhooks.

Commissions are confirmed after the refund window (default 30 days). This prevents paying commissions on orders that get refunded.

Yes! Set different rates by affiliate tier, specific product, collection, or individual affiliate. You can also create time-limited promotional rates.